Preview Mode Links will not work in preview mode

CX Files

Mar 16, 2023

Stuart Knight is a technology executive with over 25 years experience leading multiple organizations in CIO and CTO roles. He is on the Leadership Team at flōswitch and he is based in Cardiff, Wales.

In this conversation with Peter Ryan, Stuart talks about the issues of technology redundancy and how BPOs need to address these issues if they want to optimize costs.

With a possible recession looming, it's time to take a look at your systems and decide what needs to go.

NOTE: This episode was originally released on March 9th, but was released again a few days later to fix a problem in the episode meta-data.