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CX Files

Apr 13, 2023

Call that a CX strategy? No mate, this is a CX strategy...!

Anyone who follows Peter knows that he loves 80s pop culture so we can't avoid a reference to Paul Hogan here because this week CX Files is going down under. Peter talked to Simon Kriss - a CX veteran based in Melbourne - about what's happening in BPO and CX in Australia.