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CX Files


Apr 1, 2021

Simon Dillsworth is the UK Managing Director of Davies Consulting (Davies Group acquired Ember Group - you may have heard Simon a year ago on this podcast when he was with Ember).

In this episode, Simon talks about Intelligent Automation (IA) and Digital Transformation - especially in the post-Covid era. What is IA and how can it be used to improve customer loyalty?

https://www.linkedin.com/in/simon-dillsworth-sd/

https://davies-group.com/