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CX Files

Apr 6, 2020

This analyst discussion recorded on April 6, 2020 explores some of the CX industry issues regarding the COVID-19 pandemic. What do you need to do now and how long will this last?


Peter Ryan (Canada)

Principal, Ryan Strategic Advisory


Stephen Loynd (USA)

Principal, Trendzowl


Mark Hillary (Brazil)

CEO, Carnaby Content


Rod Jones (South Africa)

Founder, Rod Jones Consulting