Jan 31, 2020
The CX Company has been designing chatbots and conversational AI systems for 15 years. Their software engages over 4 million customers every day.
Simon Foot is the UK and Ireland Director of The CX Company and he talked to me about the opportunities for chatbots and why there are so many disappointing chatbot implementations.
https://www.linkedin.com/in/simonfoot/
https://www.cxcompany.com/