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CX Files

Nov 16, 2023

Sagufta Janif is the Executive Director of Outsource Fiji. She is based in Suva, Fiji.

Fiji is located in the South Pacific, east of Australia and north of New Zealand. It is an island country with a population of approximately one million people, but Fiji has been punching above its weight in CX and BPO.

What is Fiji offering and why are so many companies interested in BPO from Fiji?

Peter Ryan called Sagufta at her base in Suva to explore these questions.