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CX Files

Sep 7, 2018

This episode features Daniel Hulme. Daniel is the CEO of Satalia, a London-based company that provides Artificial Intelligence solutions to solve industries hardest problems. He is also the Director of UCL’s Business Analytics MSc, applying Artificial Intelligence to solve business, governmental and social problems. He is a serial speaker for Google and TEDx, and is a faculty member of Singularity University.

Both Daniel and I will be speaking at the CX Tech conference in London on October 12. Go to for more information.

Daniel talks about Big Data, AI, and how humans and intelligent systems can work together to improve CX.