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CX Files

May 10, 2019

Christine Bardwell is the Senior Principal Strategy for Oracle Loyalty and Commerce and she is responsible for all the global go to market strategy for Oracle Loyalty.

Before Oracle, Christine was an industry analyst at companies including IDC and Ovum and therefore she has spent several years analysing the markets that she now works on for Oracle.

In the podcast we explored smart speakers, China, Google, data analytics and the question of human or digital CX - a complete omnichannel of CX.