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CX Files


Dec 21, 2018

Steve Weston is the Managing Partner of SK Weston & Co, based in Washington DC. Steve himself has over 25 years consulting experience in the field of CX and BPO and he is known globally as an expert in this area. 

In this edition, we looked back at CX in 2018 and forward to the main trends worth watching for in 2019.

https://www.linkedin.com/in/steve-weston-1843152/