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CX Files


Sep 18, 2020

Simon Knudsen is the CEO at Xzakt Kundrelation - a Transcom company. He is based in Stockholm, Sweden.

Simon heads the FLEX model Transcom has recently launched. FLEX aims to offer GigCX-style flexibility inside the traditional contact center.

Which is better? Listen to the podcast to hear Simon's view.

https://www.linkedin.com/in/simon-knudsen-03229428/

https://www.xzakt.com/

https://www.transcom.com/en