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CX Files

Apr 8, 2021

It's that time of the year again! Ryan Strategic Advisory asks hundreds of CX decision-makers every year to talk about their most favored locations for BPO and other trends affecting the marketplace. In this episode of CX Files, Peter talks about the top 5 global locations for BPO based on his research in 2021.

The Front Office BPO Omnibus Survey 2021 is being released live at exactly the same time as this edition of CX Files - be the first to hear Peter interviewed about the research results right here.