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CX Files

Feb 14, 2020

Neil Rae is the Chief Customer Officer of VXI Global Solutions. The company HQ is Los Angeles, although Neil is based in Toronto. With 43 global locations from the west coast of the US to the Philippines, and over 35,000 employees they are a major player in designing CX solutions.

In this edition of the podcast Neil talks about RPA and how VXI is moving from a walk to a run with automation.