Jan 11, 2024
Every analyst and journalist is saying that AI will be important in 2024. It's obvious... but what are the less obvious predictions we can make for CX trends in the new year?
CX Files host Peter Ryan (Canada) hosted a discussion focused on CX in 2024 featuring:
https://www.linkedin.com/in/peter-ryan-montreal/
Mark Hillary
CX Files co-host (Brazil)
https://www.linkedin.com/in/markhillary/
Lian Rowlands
Principal Consultant, Tayma Solutions (UK)
https://www.linkedin.com/in/lian-rowlands-a26119/
Stephen Loynd
Founder and Principal Analyst, TrendzOwl (USA)
https://www.linkedin.com/in/stephenloynd/