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CX Files

Jan 15, 2021

GigCX is often compared to traditional contact centers or BPO, but there is an opportunity to re-think how customer service is designed throughout the entire customer journey.

Megan Neale is co-founder and COO of Limitless Technology, based in London. She explains how the Limitless platform works and how we need to re-think GigCX and what it can offer.