Preview Mode Links will not work in preview mode

CX Files

Jul 29, 2021

Mark Walton is the CEO, of Sensée. He is based in Shrewsbury in the UK. Sensée is one of the leading work-from-home customer service specialists in Europe with 17 years experience of managing WFH customer service solutions.

In the podcast, Mark looks to the future and the lessons Sensée learned long before the pandemic.