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CX Files

Jan 5, 2023

Mark Walton spent the past couple of years as CEO of specialist work-from-home BPO company Sensée. He stood down in May 2022 and then launched Cloudbase Partners with the Flex@Home Workspace Health & Safety audit app as the intial product. This app helps companies to audit their WFH environment to ensure the business knows their employees are working in a safe enviroment and their wellbeing is being managed. It also helps the business reduce the risk of employee litigation, regulatory investigation, and criminal prosecution.

WFH hurridly introduced during the pandemic now has to become permanent and this means ensuring the safety of WFH employees. 

Mark explains what his new business is doing, how he believes WFH will develop in 2023, and how to build a team culture when nobody physically works together.