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CX Files

Aug 11, 2022

Claas van Delden is the Chief Growth Officer of Yoummday. He is based in Munich, Germany.

Yoummday is a highly flexible work-from-home CX specialist that has recently purchased Icon, the Prague-based BPO. In this episode, Peter Ryan asks Claas about flexible BPO in Europe and what the acquisition means for Yoummday and Icon.