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CX Files


Sep 7, 2023

Cheryl Paarwater is the founder and Managing Director of Call Lab BPO - based in Cape Town, South Africa.

Cape Town faced a recent wave of violence during a series of taxi strikes. Peter called Cheryl to find out what's really happening and why we should still have confidence in CX services from South Africa.

https://www.linkedin.com/in/cheryl-paarwater/

https://call-lab.com/

https://www.bbc.com/news/world-africa-66445019