Sep 7, 2023
Cheryl Paarwater is the founder and Managing Director of Call Lab BPO - based in Cape Town, South Africa.
Cape Town faced a recent wave of violence during a series of taxi strikes. Peter called Cheryl to find out what's really happening and why we should still have confidence in CX services from South Africa.
https://www.linkedin.com/in/cheryl-paarwater/
https://www.bbc.com/news/world-africa-66445019