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CX Files

Apr 3, 2020

Brendan Kiely is the CEO and co-founder of ThinScale, based in Dublin, Ireland. ThinScale is one of the fastest growing technology companies in the areas of Windows thin client, desktop virtualization and server-based computing. 

This technology is vital for building a secure work-from-home strategy and most of the major CX companies use ThinScale to deliver a work-at-home-agent (WAHA) solution.

Brendan talks about the advantages of WAHA and how the technology keeps customer data secure.