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CX Files

Mar 18, 2020

This analyst discussion recorded on March 18, 2020 explores some of the CX industry issues regarding the COVID-19 pandemic. What do you need to do to maintain your CX?


Peter Ryan (Canada)

Principal, Ryan Strategic Advisory


Stephen Loynd (USA)

Principal, Trendzowl


Mark Hillary (Brazil)

CEO, Carnaby Content


Rod Jones (South Africa)

Founder, Rod Jones Consulting