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CX Files

Dec 14, 2018

Andrei Lepeyev is the Director of the Software Development Department at IBA Group in Minsk, Belarus. Andrei is leading teams focused on Mainframes, Machine Learning, Robotic Process Automation (RPA), Artificial Intelligence (AI) and explains how these technologies are helping the clients of IBA improve the CX they offer to their customers.

NOTE: IBA HQ is in Prague, although Andrei is based in Minsk.